Key Account Manager
Otter Products, LLC
- Sydney, NSW
- Permanent
- Full-time
- Support the execution of strategic plans to develop partnerships with key channel partners and enterprise customers (predominately carrier-specific B2B/Enterprise opportunities) throughout Australia
- Assist with building sales pipelines, prospect for and qualify new leads and identify new opportunities in existing channels
- Support the relationship with corporate resellers through our partner channels to drive even more independent enterprise business for OtterBox
- Work with the Australian Team to actively prospect for new business directly from OEM partner channels, carrier partner channels, ISV partners and distribution partner channels
- Present Otter Products solution to a wide array of sales channels including distribution, enterprise and small business teams
- Support the long-term complex sales cycles and navigating large procurement organizations and processes within Australia
- Assist the management of sell in, sell out and new product introduction throughout enterprise and distribution channels
- Collaborate with channel partners to exchange selling strategies and marketing information
- Work with select channel partners (including distribution partners) to maintain efficient stock levels, track shipment and meet end reseller requirements
- Travel to trade show appearances and other events to meet with customers and partners throughout Australia
- Team up with Channel Marketing to support the production of successful sales campaigns within Australia
- Maintain detailed customer records, manage and track leads, sales, KPI’s and metrics
- Ensure that all clients receive the highest possible customer service
- B2B sales experience within the Consumer Electronics space, ideally within the mobile phone industry
- Minimum 1+ years’ experience of hands-on enterprise sales experience, development, and experience in a high growth/ small team environment within Australia is required
- Knowledge of various distributors/reseller channels within the consumer electronics or mobile phone industry is preferred
- Strong track record of exceeding challenging sales targets while ensuring the highest levels of customer satisfaction
- Understand how large organizations work, how to get things done through formal channels and informal networking
- Knowledge of new business development using a robust sales process
- Able to clearly and concisely communicate in a variety of communication settings and styles
- Ability to work independently and adapt quickly to change
- Strong positive can-do attitude
- Must be proficient in Microsoft Office
- Fluent written and oral English
- Full clean driving license
- Based in Australia, preferably Sydney or Melbourne
- Willingness to travel – up to 60% of the role