Senior Manager - Marketing Operations

Docklands, VIC
Permanent
Full-time

2 days ago

Job no: 943844
Work type: Permanent / Full time
Location: Support Office - DocklandsFrom humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.

Exciting leadership opportunity in our Marketing Team
Be a part of a fast-paced, collaborative team
Join the Myer Group in a period of significant growth & transformation

Myer is looking for a Senior Manager - Marketing Operations to lead and optimise the end-to-end operations of the Myer Group marketing function. This role is responsible for ensuring the seamless delivery of campaigns, efficient financial and process management and the continuous improvement of systems and ways of working. With a strong focus on operational excellence, accountability, and innovation, the Senior Manager enables marketing, media and events teams to deliver impactful campaigns that drive measurable business results.About the role:

Full responsibility for budget management, financial processes, forecasting, and reporting across marketing, media, PR, and events teams, working closely with the finance team
Align and optimise marketing campaign processes, working in partnership with the GM of Marketing to ensure end-to-end workflow efficiency (e.g. creative briefing, production, approvals, and delivery)
Standardise, document and share best practices, ensuring scalability and consistency across teams
Responsibility for digital asset management (DAM), ensuring compliance, access control, and effective utilisation across the marketing team
Lead ad hoc strategic projects that improve marketing effectiveness, efficiency, and scalability
Drive a data-led, technology-first approach to automation, efficiency, and process innovation
Drive agency and vendor governance, including contract management, performance measurement, and relationship management for creative, production, and technology partners
Facilitate clear communication and alignment across internal teams, agencies, and external partners.
Lead and develop a small team, providing coaching, feedback, and professional growth opportunities
Champion a culture of continuous improvement, accountability, and innovation within the marketing function
Act as a change leader, helping the team adopt new systems, processes, and ways of working.
Manage team member life cycle as per Myer processes.

About you:

8+ years' experience in marketing operations, marketing management, or a related operational role, ideally within a large, complex organisation or retailer
Proven track record in complex budget management, financial processes, and reporting, with responsibility for large, multi-million-dollar marketing budgets
Experience in managing advertising subsidy and/or retail media budgets - desirable
Strong background in marketing process design and governance, with experience in developing and embedding operational frameworks across large teams
Advanced skills in project management and workflow coordination, with the ability to drive efficiency and alignment across multiple stakeholders
Technical proficiency in financial systems, workflow/project management tools, and digital asset management platforms. Able to get the best out of technology to drive efficiency
Experience managing agency and vendor relationships, including contracts, procurement, performance governance, and risk/compliance processes
Demonstrated experience in people leadership and team management, including coaching, developing capability, and building high-performance teams.

Benefits to you:

Generous team member discounts on all Myer products, including team-member exclusive discounts
Access to lifestyle leave and volunteer leave - arrange work around your life, not life around work
A supportive leadership and team network to set you up for success
Career growth and succession opportunities across the business.

Here, you're not only an employee. You're a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.Wherever you are and wherever you're going, we'll meet you there and get you to your destination. With your enthusiasm and our support, we're fully committed to helping you thrive and flourish. The future lies in your hands.Welcome Home!Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.Applications close: 28 Sep 2025 AUS Eastern Standard Time

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