Senior Engagement Officer | 12+12mth Contract

• Initial 12 + 12 month contract paying approx. $966/day
• Brisbane CBD location with flexibility to WFH 2 days per week
• Demonstrable experience in stakeholder engagement within large-scale IT or system implementation projects, preferably in human capital management

• Implement the stakeholder engagement strategy for the Human Capital Management System (HCMS) program, aligning with the overarching business objectives.
• Cultivate strong relationships with key stakeholders across various departments to promote buy-in and support for the HCMS implementation.
• Execution of a comprehensive communication plan to inform and engage employees throughout the lifecycle of the HCMS program.
• Coordinate with cross-functional teams, including IT, HR, and change management, to ensure consistent messaging and program alignment.
• Manage the HCMS program's presence on internal communication channels, such as intranet sites, newsletters, and all-hands meetings.
• Organise stakeholder feedback to inform program decisions and enhance user satisfaction with the HCMS rollout.
• Assess the effectiveness of engagement activities and make data-driven adjustments to strategies as needed.
• Oversee the planning and execution of engagement events, such as webinars, workshops, and Q&A sessions, tailored to different user groups.
• Advise program leadership on stakeholder concerns, potential resistance, or risks that could impact program success.
• Facilitate the program's change advocate network to foster positive change within their respective areas.
• Collaborate with training teams to ensure that program engagement efforts are synchronised with training schedules and materials.
• Ensure that all program communications are clear, concise, and accessible, reflecting the organisation's voice and brand.
• Work closely with external vendors and consultants as required, to ensure their contributions align with the program's engagement strategy.
• Maintain a thorough understanding of the program's objectives, timelines, and deliverables, acting as a knowledgeable point of contact for stakeholders.
• Create reports for program leadership and stakeholders on engagement activities, progress, and insights.

• Experience in implementing and measuring the success of communication plans and engagement initiatives.
• Experience with change management approaches and understanding the human side of change in the context of technology implementations.
• Strong project management skills, including planning, prioritisation, and the ability to manage multiple tasks simultaneously.
• Proficient with digital communication platforms, social media, and content management systems to facilitate program communications.
• Ability to analyse qualitative and quantitative data to inform engagement strategies and decision-making.
• Skilled in facilitating discussions, presenting to groups, and conducting workshops and training sessions.
• Adept at creating and managing content for diverse internal communication channels.
• High degree of adaptability, with the capacity to adjust strategies in response to feedback or changing organisational needs.
• Collaborative mindset with experience working in cross-functional teams and liaising with external vendors or partners.
• Knowledgeable about the principles and practices related to Human Capital Management Systems and their impact on organisational operations.
• Commitment to maintaining confidentiality and exercising discretion when handling sensitive information.

• Demonstrable experience in stakeholder engagement within large-scale IT or system implementation projects, preferably in human capital management.
• Strong strategic thinking abilities, with a proven track record of executing successful engagement strategies.
• Exceptional communication skills, capable of crafting and distributing clear, effective messages to a variety of audiences.
• Proven ability to build and maintain relationships with a wide range of stakeholders, from front-line staff to senior executives.

Hudson