
Dispatch Coordinator
- Brisbane, QLD
- Contract
- Full-time
- Be part of a global industry leader in logistics and supply chain solutions.
- Enjoy a supportive and collaborative team environment.
- Opportunity to develop your skills and grow your career in a well-established and respected organization.
- Secure consistent working hours: Monday to Friday, 1:30pm - 9:30pm
- Manage delivery and pick-up time-slots
- Check all trucks have started shift on time
- Review AM shift and adjust for an changes (rolled or dropped loads from previous shift)
- Provide essential support to the Dock Office, Warehouse and Operations teams
- Assist with issue resolution
- Assist with re-booking or adjustments to loads and time slot bookings to cover unlanned leave (driver unwell or truck broken down), and all follow up communication with the broader teams.
- Process driver paperwork, including load manifests and pallet transfer documentation.
- Monitor driver check-in/check-out processes and ensure site inductions for new drivers.
- Book transport through carrier online portals.
- Ensure drivers comply with PPE requirements (Hi-Vis clothing, safety boots).
- Report late and unscheduled vehicles.
- Complete reporting - End of Shift report for matters to handover to AM team, and a Shift report (tonnage dispatched, issues reported, unplanned events (sick leave, breakdowns etc) that occured during shift
- Conduct general administration tasks, including filing, updating data and reporting.
- Assist with overseeing shift activity to ensure schedule is being executed as planned, communicate with your manager if resources are behind.
The ideal candidate will bring:
- Previous experience as in a Dispatch role within a fast-paced supply chain or transport environment is essential
- Strong organisational skills with the ability to remain calm under pressure
- A proactive approach to planning, communication and identifying of potential issues
- SAP experience highly regarded
- A professional phone and email manner
- Easily adapt to changes in workload or pressure
- High attention to detail is essential
- Self motivated to drive your success in the role and company
- Experience with dispatch administration - delivery dockets, connotes, Chep pallet transfers, basic reporting, booking transport, receipting and allocation of stock in systems