Administrative Officer - Central Intake and Referral Service (Triage)

Hobart, TAS
$73,811-79,779 per year
Permanent
Full-time

6 days ago

The Team:The Central Intake and Referral Services (CIRS) plays a vital role in Tasmania's mental health and alcohol and other drug (AOD) service landscape. As part of the Department of Health, CIRS is dedicated to streamlining access to appropriate mental health and AOD services, ensuring individuals receive the right care at the right time. Our team works collaboratively with public, private, and community sector providers, offering a point of entry to support service navigation. By integrating innovative referral pathways, including eReferral capabilities and the Medicare Mental Health Phone Service, CIRS enhances access, responsiveness, and continuity of care for all Tasmanians in need of mental health support.The Role:You will need:

Ability to work genuinely and collaboratively with people with lived experience and their families and friends, including working confidently and effectively both individually and as a member of a multidisciplinary team within an environment subject to high work pressures and change.
Highly developed interpersonal, communication and organisational skills, including a proven ability to undertake duties in a professional manner and with a high level of discretion, together with the ability to effectively liaise with internal and external stakeholders, while maintaining a high level of stakeholder satisfaction in often complex situations.
Knowledge and experience of office administration practices including competent keyboard skills and the ability to undertake administrative duties using office automation systems within a Microsoft Office environment and general knowledge of financial administration processes within the public sector.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.Details of appointment:Fixed term full time, day worker position, working 76 hours per fortnight, commencing as soon as possible until 30 June 2026.*notwithstanding hours to be negotiated with the successful applicant.Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.Salary: $73,811 to $79,779 per annum. Our Employer 12% superannuation contribution is on top of this amount.

Salary range is in accordance with Public Sector Unions Wages Agreement 202

Benefits available to eligible candidates:

Fitness Passport - You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

More information about our Employee Benefits can be foundEligibility:Note: - Please refer to the Application Guide for more information of pre-employment check.Download the Statement of Duties and any Associated DocumentsWe encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.Statement of Duties:Application Guide:How to apply:Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.For more information:Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.Name: Olivia Shekleton
Position:
Phone number: 0427 816 150
Email address: olivia.shekleton@ths.tas.gov.auWhat it is like working at the Department of Health?Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

Tasmanian Government

Apply Now