Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.--Our Customer Service Team is the first point of contact to our AutoGlass customers.Our Wagga Wagga Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running!Monday - Friday 8.00am - 4.00pmMay be required to work some Saturdays$33.11ph + SuperAbout the Role:Face to Face customer serviceGreeting customers and visitors at reception with a positive, helpful attitude.Ensuring our customers have the best experience within the BranchAnswering customer inquiries via telephone, email, and in-person.Provide support to the manager and the running of daily operationsEffectively keeping customers updated on delivery lead timesUndertake repair inspections on vehiclesExplore customer needs and educate on our full scope of servicesIssue invoices and raise job authorities as requiredScheduling repair bookingsSource suitable resolutions to customer concerns and follow up customer queriesAbout You:Professional communication and presentation skillsExcellent and clear verbal and written communication skillsMUST have a current drivers licence!Ability to resolve issues and create solutions for customersSupport the Branch manager with administrative tasksAbility to work in fast paced workplaceExcellent time management and prioritisation skillsIntermediate to Advanced Microsoft Office skillsBenefits:Supportive and collaborative team environmentGrowth and development opportunitiesCompetitive salaryReward and Recognition programsMust have Full Australian Workrights--If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!At , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continentsPrivacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our and .Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.
