Sales Coordinator

MConsulting Solutions

  • Lambton, NSW
  • Permanent
  • Full-time
  • 2 months ago
Job DescriptionSales Coordinator - Newcastle
  • Permanent Full Time Salaried Role
  • Monday to Friday
  • 8am to 4:30am or 7:30am to 4pm Roster
  • Based at Newcastle Branch (Lambton)
  • Steppingstone to Internal Sales Rep or Account Mngt Role
Alspec is a leader in the design and distribution of innovative aluminium systems to the architectural, industrial and home improvement markets. Offering a range of quality, tested products together with professional and personal service ensures they are uniquely positioned to experience continual growth. With 14 locations throughout Australia, employing close to 650 employees, this client offers excellent opportunities for the right candidate for career progression. Due to continued national growth we are looking to appoint the role of Sales Coordinator.Working closely with Customers - new and existing, External & Internal Sales team, Inventory Team and our Warehouse team, this role is largely viewed as an important resource for our sales team ensuring we deliver the best possible customer experience for our clients. With interactions with our clients at every step of the sales, manufacturing and delivery cycle, success is measured simply on how satisfied we can keep both the client and our highly valued Sales team.Key duties and responsibilities will include:
  • Processing customer orders received by phone, fax, email or counter
  • Identifying customer needs re deliveries, products, stock availability, pricing, etc.
  • Handling customer complaints in a professional manner; investigate, negotiate and respond in a timely manner
  • Processing of customer payments by phone or counter
  • Maintaining flexibility in handling ongoing customer sales related queries by directing technical
  • Processing and follow-up of quotes relating to a sale
  • Maintain and update and/or notify Team leader/Office Manager of changes to customer contact details
  • Recording, matching, checking and filing accounts, invoices, orders, requisitions, end of day banking, etc
Support and assist Counter Sales, reception and co-workers as and when required * Be proactive within the Sales team providing good support, morale, passion and a fun environment to work in
  • Provide back-up support for any position within the Branch when required (subject to relevant skills and knowledge of the role)
Ideally suiting individuals with experience in a similar role across the building and supply industry, those with a previous experience with aluminium, metals, doors & windows will be highly regarded. This role could equally suit mid career applicants or those starting out wanting to forge a career with the possibility of two roles available in 2025 that could cater for those at different stages in their career. Historically a pathway towards a career on the road working with our customers, career Customer Service champions are equally welcomed to express interest.Interested applicants can apply quoting reference number 32933 via the I'm Interested button below. Telephone or email enquiries are welcomed to Kane McCard on 0422 626 997 or kane@mconsultingsolutions.com.au Confidentiality of applicants is assured.

MConsulting Solutions