Solutions Engineer - Melbourne
Splunk
- Melbourne, VIC
- $212,000-291,500 per year
- Permanent
- Full-time
- Demonstrate & evangelize Splunk products and services to customers on site, remotely via webinar sessions, and at field events such as conferences and trade shows.
- Lead or participate in discovery calls/conversations with prospects (autonomously or in collaboration with your sales counterpart) to discover and/or validate opportunities.
- Establish and develop positive relationships throughout the sales cycle & beyond with our valued customers & partners
- Visit prospects and customers/partners, and engage in onsite customer work in the form of 'Proof of Value/Concept' when required.
- Answer complex technical inquiries and address customer concerns to drive successful outcomes.
- Understand each customers' business, operations and industry including the strategic business and technology goals.
- Demonstrate how Splunk's solutions can provide capabilities and benefits to address the client's business needs.
- Ability to be organised and analytical as well as creative and adaptive
- Developing & maintaining strong relationships with customers & partners as a trusted advisor
- Desire to work for a dynamic technical organisation with a fast-growing customer base.
- Work with peers and cross functional teams to develop and continually improve working practices and processes
- Work with complex application environments, with the ability to understand relevant sources of machine data, such as performance logs, application logs, audit logs, security data sources, network centric data, etc
- Experience & hands-on skills with observability solutions around microservices and serverless architectures, for example Kubernetes, Docker, Serverless functions, etc.. would be an advantage
- Experience and hands-on skills with scripting languages such as Python and Perl, as well as with regular expression (RegEx) pattern matching would be an advantage
- Familiar with other open source technologies, search engine technologies and query languages.
- 5+ years of Presales experience working for an Enterprise Vendor is preferred