Parking Compliance Officer

• Patrolling public areas: Ensure vehicles are parked safely & legally while maintaining a visible and approachable presence within the community.
• Educating drivers: Share your knowledge of parking rules and regulations, helping drivers understand safe practices and promote compliance.
• Address concerns: Address unattended vehicles & damaged signage while maintaining calm and professionalism, even in challenging situations.

• Promote safe, lawful, and efficient parking by enforcing road rules, ensuring availability for residents and visitors and conducting thorough patrols, especially in school zones.
• Apply a balanced, risk-based approach to enforcement, enhancing community safety and overall amenity.
• Represent the Council in legal proceedings by preparing court briefs, gathering evidence for prosecution and providing testimony when required.

• Somone with excellent attention to detail: A keen eye to spot violations and ensure compliance with local regulations.
• Physical fitness: The role involves walking and being active throughout the day.
• Integrity and professionalism: Engage with the public with honesty and respect, even in challenging situations.
• Tech-Savvy and team-oriented: Comfortable using technology and collaborating with team members to improve parking compliance.

• Customer-focused expertise: Proven experience in customer-facing roles, with a strong understanding of relevant rules, regulations and enforcement procedures.
• Quick thinking and sound decision-making: Ability to think on your feet, take initiative and make well-informed decisions in dynamic situations.
• Strong conflict resolution skills: Skilled in negotiation and able to approach challenges respectfully and with a solution-oriented mindset.
• Effective verbal communication: Confident and clear communicator who can engage with individuals from diverse backgrounds, even in high-pressure environments.
• Exceptional written communication: Capable of preparing accurate infringement notices and concise, legally compliant reports.
• Self-motivated and independent: Able to work autonomously in a fast-paced setting, managing tasks efficiently with minimal supervision.
• Collaborative team player: Brings a positive, cooperative attitude and works effectively with others to achieve shared goals.

• A permanent full-time position, 38 hours per week with a 9-Day fortnight
• Peak and non-peak season roster comprising of 38 hours over 7 days per week roster, and 38 hours over 5 days per week roster.
• Commencing salary range from $62,372 - $66,190 per annum (based on skills and experience)
• Plus 12% superannuation
• Saturday/Sunday and public holiday work attract penalties or overtime as approved
• Uniform and equipment supplied
• Enjoy our employee benefits programs and access to Novated lease options and significant retail discounts and corporate fitness programs, Employee Assistance Program (EAP), Provident Fund activities, weekly pay run and more.
• Access to local government and employee benefits such as Long service leave after five years, three weeks sick leave per annum, Health and wellbeing leave and more.

• A National Police History Check clearance
• A current "Working with Children Check" clearance in accordance with the 'Child Protection (WWC) Act 2012 for Paid workers
• Pre-placement Assessments, which can include medical and psychometric testing

Shellharbour City Council