Head Of Delivery

Melbourne, VIC
Permanent
Full-time

6 days ago

Established in 2022, OneDigital brings together Wesfarmers' digitally native businesses, including the OnePass membership program and the Group data asset. We're the engine behind Wesfarmers' data and digital transformation, turning millions of customer interactions into game-changing insights that shape how Australians shop, live and connect.Joining Wesfarmers OneDigital means you'll:

Work with some of Australia's most iconic brands and be part of one of the country's largest and most respected employers, known for its steady growth and strong performance.
Belong to a genuinely supportive team-a group of down-to-earth people who value integrity, openness, accountability and entrepreneurial spirit.
Grow your career with confidence, backed by development opportunities and long-term progression across the broader Wesfarmers Group.
Contribute to something bigger, with a company globally recognised for its commitment to sustainability.
Be part of a future-focused digital ecosystem, with significant investment in data, technology, and customer experience innovation.

To learn more - here is a bit about the Wesfarmers Way and our Values: .So, want to help reshape the future of retail? Good call. Join us and create smarter, more rewarding experiences for millions of Australians, one insight at a time.The Head of Delivery will lead the successful delivery of complex digital programs by driving alignment between strategy and execution, fostering a culture of agility and continuous improvement, and ensuring operational excellence. This role is accountable for building high-performing teams, optimising delivery frameworks, and integrating emerging technologies to enhance efficiency and value. Through strong stakeholder engagement and proactive risk management, the position ensures programs are delivered on time, within scope, and deliver measurable business outcomes.What you'll be doing

Lead the end-to-end delivery of digital programs, ensuring they are delivered on time, within scope, and on budget.
Champion agile methodologies and foster a culture of continuous improvement and delivery excellence.
Collaborate with product, engineering, design, and business stakeholders to align delivery with strategic priorities.
Build and lead a high-performing team of delivery managers, scrum masters, and project leads.
Establish and maintain delivery frameworks, governance models, and reporting standards.
Identify and mitigate delivery risks, dependencies, and blockers across programs.
Drive operational efficiency through process optimization and tooling improvements.
Ensure stakeholder satisfaction through transparent communication and proactive engagement.
Continually evolve the delivery processes introducing new approaches and AI technologies s
Support the integration of emerging technologies (e.g. GenAI, automation) into delivery practices where appropriate.

What you'll bring to the table

8+ years of experience in digital delivery, including 3+ years in a senior leadership role.
Demonstrated success in leading large-scale digital transformation or innovation programs.
Experience working in agile environments with cross-functional teams.
Exposure to AI, automation, or emerging tech delivery is highly desirable.
Deep knowledge of agile methodologies, delivery frameworks, and modern program governance.
Proven ability to deliver large-scale initiatives on time, within budget, and aligned to business strategy.
Skilled in building and leading high-performing delivery teams, with a focus on coaching, empowerment, and accountability.
Excellent stakeholder engagement and communication skills, with the ability to influence at senior levels and drive alignment across functions.
Strong problem-solving and risk management capabilities, with a proactive approach to identifying and resolving issues.
Knowledge of tools and practices that enable operational efficiency, including automation and reporting platforms.
Understanding of emerging technologies (e.g. AI, GenAI, automation) and their application in enhancing delivery practices.
Ability to thrive in a dynamic, changing environment while maintaining focus on outcomes and value delivery.

Key Team Member BenefitsTo support you at work, what you value in life and in the community, our team member benefits include:· Competitive remuneration and participation in our annual incentive programs· Fantastic career and development opportunities within your role and across a diverse range of businesses within the Group· Convenient city location· Modern and spacious end of trip facilities· Supported Learning opportunities· Paid primary carer parental leave (16 weeks) and non-primary carer parental leave (4 weeks)· Paid leave to volunteer within the community· Hybrid working - we balance working together with working flexibly· A team member discount card and discounts across a range of businesses - including Bunnings, Kmart, Target, Officeworks, Clearskin Care and Kleenheat Gas· Free OnePass membershipNext stepsIf this sounds like your next career move, then click on the 'Apply' button now! Please note that we may commence interviewing candidates prior to the application closing date.

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