Job Title Receptionist/ Guest Relations ConciergeJob DescriptionRabobank is the world’s leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do.About the role:Are you looking for a fun & varied role? As Receptionist, internally known as Guest Relations Concierge, you will play an important part of Rabobank’s Workplace Premises team. You will support the Front of House manager in the day-to-day management & administration of the client floor in the Sydney CBD head office to ensure that the highest standards of operation are always maintained. In addition to the physical offices, Workplace Premises team also looks after mail & courier services, Fleet & Guest Relations in Sydney.What will keep you busy:Ensuring the presentation of the front of house, reception & meeting rooms are always clean & tidyWelcoming internal & external guests, clients & staff in a professional mannerManaging all meeting room bookings requests & reception functional mailbox, ensuring meeting rooms are set up correctly & ready for each meetingCreating security access passes for internal & external visitors, & maintaining visitor records - checking in & outAssisting with the planning & coordination of meeting & events, including executive meetings, team meetings & after hour functionsAssisting setting up & packing down meeting spaces & eventsPlacing catering orders for meetings & events including coordinating menus & delivery times with external vendors across all floors, acting as back up to the Front of House team by assisting the Mailroom functionPreparing & serving coffees, as BaristaCreating & maintaining various reportsResponding to queries & answering & redirecting incoming calls in a professional, positive & timely mannerFollow Food Safety Policies, WHS Policies, safe chemical handing proceduresAbout you:We are open to considering individual who may be working in hospitality, reception or some other role where you are interfacing with people. In addition to your enthusiasm & positive attitude you will be:Confident communicating with people at all levels in the organisationPersonable with excellent interpersonal communication skillsCustomer service focussedFamiliarity with MS Office suite highly regardedWilling & able to obtain a First Aid Certificate & Responsible Service of Alcohol (RHA) trainingAvailable to work onsite Monday to Friday from 8:30am to 5pmOur ValuesRabobank Australia values inclusion, belonging, & positive experiences for all. Our work environment, our benefits, & the way we live our values, “Client Driven”, “Responsible”, “Professional” & “Cooperative” make it a great place to work. We welcome applicants from diverse backgrounds.Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you.What we're proud to offer you:Rabo@Anywhere is our hybrid way of working at Rabobank & for Australia, that means we have a blend of time working between the office & home (the team average 2 days per week in the office)Wellbeing leave. These 2 extra leave days support greater work/life balance & is just another way we are helping our employees to lead happier, healthier, & more fulfilling livesEducation Assistance Program. Rabobank values the development of its people & has a great Education Assistance Program to assist with professional developmentParental Leave that supports you & your family while giving you the freedom & flexibility to enjoy this special time (up-to 14 weeks paid leave)Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave & an option to purchase another 2 weeks Annual LeaveExtra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD & Income Protection InsuranceRabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social PartnersOther Extras. Annual equipment or wardrobe allowance, annual flu shorts, discounted health insurance, EAP & more
