Customer Service Administrator
- Dandenong South, VIC
- Permanent
- Full-time
Location: Dandenong South, VIC 3175
Hours: Monday - Friday | 8:00 AM - 3.30 PMWe are seeking an enthusiastic and motivated Customer Service Administrator to join a highly respected, industry-leading company specialising in hardware systems, components, and software for the window and door industry across Australia and New Zealand.This is a fantastic opportunity for someone with strong customer service skills who enjoys working in a fast-paced, supportive team environment.About the Role:Key Responsibilities:Provide prompt and reliable support to customers and the external sales team via phone and email.Process, monitor, and manage customer orders and enquiries.Liaise with the warehouse team to ensure accurate and timely dispatch and delivery of orders.Offer technical assistance to customers and sales staff.Maintain accurate records of all customer interactions and communications.Support warehouse operations as needed, including:Order picking and packingAssisting with customer deliveriesReceipting of incoming stockWhat You Need:Strong customer service focus with effective problem-solving skillsExcellent verbal and written communication skillsA confident and professional phone mannerExperience in the window and door industry (highly desirable)Proficiency in Microsoft Office, especially Outlook, Word, and ExcelExperience with Pronto CRM or similar systems (desirable)Valid Drivers LicenceWhat You Get:Permanent, full-time roleAttractive salary packageImmediate start availableSupportive and friendly work environmentOpportunity to work with a well-established industry leaderHow to Apply:
Click the “APPLY NOW” button to submit your updated resume (preferably in an easily readable Word format). Please ensure your contact details, including mobile number and email address, are correct so we can get in touch.Australian Work Force