Customer Service/Despatch

Coburg, VIC
Permanent
Full-time

3 hours ago

Job DescriptionOur client based in Coburg is seeking a reliable and adaptable individual for a dual Dispatch and Customer Service role. This role involves direct interaction with drivers, customers, and internal stakeholders and is suited to someone who thrives under pressure and has a strong attention to detail.This is an ongoing casual position with a strong potential for full-time employment for the right candidate.Working: Monday to Friday 6:30am to 2:30pmPayrate: $37.12Key Responsibilities:

Serve drivers at the dispatch window, issue paperwork for collections/deliveries
Answer inbound calls (internal and external) and respond to enquiries
Book transport via portals and carrier timeslots for next-day collections
Raise and reconcile CHEP dockets
Handle general dispatch admin and problem resolution
Maintain accurate records and ensure documentation is completed correctly
Prioritise tasks to meet daily deadlines

To be successful in this opportunity you will possess the following: * Previous experience in dispatch or warehouse environments preferred

Ability to multitask and work accurately under pressure
Strong customer service and communication skills
A proactive, team-oriented approach
High level of organisation and time management
Resilient and calm in high-pressure situations
Commitment to reliability and minimal absenteeism
Confident with systems and able to learn quickly

**Only short-listed candidates will be contacted

Staff Australia

Apply Now