
Health Education Team Manager - MSIC
- Potts Point, NSW
- Permanent
- Full-time
Monday to Friday, 9:30am – 6:00pm | Award roleAt Uniting’s Medically Supervised Injecting Centre (MSIC), we stand at the forefront of harm reduction and compassionate care. For over two decades, MSIC has been a safe, non-judgemental service for people who inject drugs – reducing overdose deaths, connecting people with health and social support, and working alongside the local community.We are seeking a Health Education Team Manager to lead and inspire our dedicated team of Health Education Officers (HEOs). This is a pivotal leadership role, responsible for shaping the day-to-day operations of the HEO team, guiding frontline harm reduction practice, and contributing to MSIC’s ongoing service development and strategic direction.About the roleAs the Health Education Team Manager, you will:
- Lead, mentor and develop a diverse team of HEOs, ensuring they have the skills, resources and confidence to deliver safe, high-quality support.
- Foster a workplace culture that is inclusive, respectful, and grounded in harm reduction principles.
- Work closely with the MSIC Senior Leadership Team to translate strategy into action – including planning, budgeting, reporting and continuous improvement.
- Provide leadership at the frontline by modelling best-practice responses to consumer presentations, including drug overdose management in collaboration with the clinical team.
- Deliver training and education in harm reduction practice, supporting capability-building across MSIC.
- Oversee staffing within allocated budgets and in accordance with relevant industrial agreements and Uniting policies.
- Lead health promotion and project initiatives such as the MSIC Art Project, and strengthen engagement with First Nations peoples in service design and delivery.
- Contribute to policy development, service evaluation, report writing, grant applications, and published articles.
- Build effective internal and external stakeholder relationships that enhance outcomes for MSIC consumers and the community.
- Proven experience leading teams in health, community services, or a related field.
- Strong knowledge of harm reduction approaches and the issues impacting people who inject drugs.
- Demonstrated ability to manage staffing, budgets, WH&S and compliance in a complex service environment.
- Experience in responding to and managing behaviour escalations and/or assisting with medical emergencies, such as overdose
- Excellent communication, training and facilitation skills, with the ability to inspire and empower staff.
- Strong stakeholder engagement skills, with the ability to advocate for positive outcomes for vulnerable communities.
- A rare opportunity to lead in one of Australia’s most unique and impactful harm reduction services.
- A supportive, values-driven workplace where compassion, respect, imagination and boldness guide everything we do.
- Permanent, full-time role with work-life balance (Monday–Friday hours).
- Access to salary packaging benefits that increase your take-home pay.
- Affordable access to Fitness Passport— discounted gym memberships to support your best life
- Ongoing professional development and leadership growth opportunities.