Senior Claims Manager
- Sydney, NSW
- Contract
- Full-time
- Manage member claims and investigations in accordance with the relevant Avant claims and investigation protocols and guidelines.
- Positive contribution to national process improvements and change initiatives.
- Provide guidance and technical support to Claims staff in optimising claim outcomes for our members, including detailed knowledge and application of breach, causation and quantum principles.
- As directed, and in support of Retention & Growth initiatives, educate members, staff and internal and external bodies in medico-legal, clinical risk and claims matters.
- Tertiary qualifications in law or Health.
- 5 plus years’ experience in medical negligence law, either in private practice or in an insurance environment.
- Senior claims management experience in a medical indemnity environment is favourable although not essential.
- Advanced understanding of medical indemnity law and insurance principles.
- Strong financial acumen and the aptitude to drive business goals.
- Strong people leadership skills.
- Demonstrated insurance and health law knowledge.
- Relationship building skills, proactive in developing relationships & understanding customer requirements.
- Excellent communication and advocacy skills.
- Strong time management and multi-tasking skills in a legal and/or claims environment.
As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our member, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities.We prefer to deal with candidates directly. If you have any queries regarding the role, please do not hesitate to contact Lisa Craddock, Talent Acquisition Business Partner on lisa.craddock@avant.org.au.