Sales Support Officer

Melbourne, VIC Beacon, WA
Permanent
Full-time

15 days ago

Jump Aboard!We are CMA CGM, the business that moves in excess of 22 million containers of cargo every year from over 400 diﬀerent seaports. Backed by a diverse portfolio of brands and subsidiaries, the CMA CGM Group is the third largest container shipping Group in the world, making us well equipped to move cargo from door-to-door, on a global scale.ANL is a long-standing brand within the CMA CGM Group with a vision for the future. Headquartered in Melbourne, ANL Container Line offers shipping services to all major Oceania destinations, with extensive coverage throughout Australia, New Zealand, Asia, the West Coast of America, Papua New Guinea, the Indian Subcontinent and the Paciﬁc Islands.Our mission is to lead sustainable change within the maritime industry. As we embark on this large-scale transformation journey, we are calling for our team members to be both bold and imaginative to achieve the needs of our business. We are growing and changing the way we serve our customers. If you are willing to roll your sleeves up and contribute to this journey, we would love to hear from you!About the Role:We are seeking a Sales Support Officer to join our team, reporting to the Country Sales & Marketing Manager. In this role, you will efficiently manage Sales Support activities for ANL & CMA CGM.The role and responsibilities will include:

To handle external/internal pricing inquiries for all trades including over dimensional, out of gauge, and hazardous cargoes.
Preparation and submission of freight quotations.
Support the outside/inside sales team to achieve the targeted market coverage and actively perform customer follow up.
Support customers in the use of digital platform - Spot On
Promote CMA CGM Group Services and non-Maritime products - E-commerce, VAS etc.
Preparation, compiling, filing and maintenance of valid SQ references
Maintenance & update of statistical data base(s)

To be successful in this role, you will need:

Tertiary qualifications in business, International Business, Supply Chain/Logistics or equivalent experience
Previous experience in internal sales is desirable but not mandatory.
Experience in a customer service/sales support role within the shipping or related industry is desirable but not mandatory
Strong proficiency in computer skills including Word, XL, PPT
Fluent in verbal and written English.
Analytical ability
Flexibility and willingness to undertake a variety of duties.
Strong interpersonal skills.
Highly organized.
Logical and analytical thinker.
Excellent communication skills and the ability to work in a team environment.
Self-motivated with ability to plan and co-ordinate workflows and performance effectively and without supervision.
Ability to meet deadlines

To be eligible for this role, you must be a PNG citizen or a permanent resident.Please note that remote working from overseas and interstate locations will not be considered.Why join CMA CGM?We are continuously striving to provide new opportunities and benefits that make our business a great place to work, but the truth is that it's our people who make us want to come to work every day. We make time to engage, connect and celebrate the moments that matter with our colleagues.We have a strong culture built around supporting progression and promotion and offer a diverse and engaging training calendar that provides you with the opportunity for growth, no matter your interests.In an ever-changing economy, the shipping industry remains a beacon of stability, and our continued success is a testament to our unwavering commitment to excellence. We prioritise delivering exceptional experiences to both our customers and our employees.The CMA CGM Group is also deeply committed to sustainability. We demonstrate our dedication to acting for the planet, people, and fair trade, through initiatives like reducing greenhouse gas emissions, empowering women in the workplace, educating employees on climate issues, and engaging in community and environmental projects.Our Commitment to DiversityCMA CGM is committed to providing a respectful and collaborative working environment where all our employees can thrive. Our strength is in our people, and embedding Diversity, Equity and Inclusion (DEI) into our culture is essential to our ongoing success. By Acting for People, we can harness the diversity of our teams, which benefits our employees, customers and communities in the markets we serve. We actively welcome and encourage applications from all qualified individuals, regardless of indigenous status, race, religion, gender identity or expression, sexual orientation, national origin, disability, age, or any other characteristic.Join us at CMA CGM, where your potential meets endless possibilities, and together, we shape the future of global shipping.

CMA CGM

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