Campus Workplace Lead

Melbourne, VIC
Permanent
Full-time

10 days ago

At ISS, we create environments that inspire, engage, and elevate the workplace experience. As a Campus Workplace Lead, you will be at the forefront of this mission, leading a team of dedicated Workplace Partners on account with our prestigious banking client in a Melbourne CBD precinct, to curate a workplace environment that fosters well-being, boosts productivity, and strengthens company culture.You will be instrumental in identifying and implementing opportunities to enhance on-site services, consistently seeking ways to innovate and improve the overall workplace experience. By aligning with the ISS Global Strategy, you will ensure that your team delivers exceptional service, creating a positive impact on everyone who interacts with our spaces.If you are passionate about creating meaningful workplace experiences and leading a team, this is the perfect opportunity for you to make a significant contribution.What You'll Do:Drive Workplace Culture: In this role, as a proactive and people-centric individual you'll be responsible for creating spaces and enhancing the workplace experience, fostering strong stakeholder relationships with various business units and leading your team to make it a place where people and business thriveProcess Improvement Leadership: Lead the charge in process improvement initiatives, your guidance will be instrumental in shaping the ongoing development of our workplace practices to provide best in class workplace solutionsOperational Excellence: With your strong operational management skills and adaptability in a fast-paced corporate environment, you'll deliver consistent, reliable, and contemporary workplace services and operations, leveraging data and insights that create opportunities for tangible and sustainable changeThe Position:

The main focus of this position is to build stakeholder relationships and deliver workplace change, support the space planning and property initiatives on the ground, to drive and influence Workplace behaviors and experiences that align with the client's key portfolio objectives.
You will lead a team of Workplace Partners onsite, who oversee the coordination, planning and delivery of workplace services and space solutions.[at this Melbourne location]

The role will focus on supporting the Workplace Experience Lead to enhance workplace experience, operations and support the strategic direction and initiatives.

This role will create opportunities and channels for behavioral and occupancy insights and observations gathered and documented by themselves and their team to ensure Group Property are making data and insight-driven decisions on how the space is being used and could best be optimised, driving operational excellence

Our Benefits:

Work with a friendly close-knit and dedicated team, focused on continuous development.
Competitive salary on offer.
Opportunity to contribute to and participate in the client social and events calendar
Contribute to a positive workplace culture.
Upskilling opportunities with access to Global ISS and client learning and development modules
Opportunities for career development and advancement within ISS.
Access to staff discounts.

Minimum Criteria:

Proven track record in stakeholder management and building strong relationships across business units.
Previous Workplace /FM soft services delivery experience will be highly regarded
Analytical mindset with the ability to translate data insights into actionable strategies.
Strong leadership skills to drive process improvement and foster a culture of innovation.
Exceptional organizational skills with a keen eye for detail.
Ability to thrive in a fast-paced, dynamic work environment
Willing to complete background/probity check (National Police Check, ASIC - financial services)

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.Join us and make a difference in shaping the future of workplace experiences! Apply now to be part of our team.Advertised: 26 Aug 2025 AUS Eastern Standard Time
Applications close:

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