JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.About the role:Working onsite with our global, technologies client based in Southbank, the Assistant Workplace Lead supports the ANZ Workplace Lead in overseeing daily operations of our corporate workplace environment, covering four sites across Australia and New Zealand. This role ensures optimal functionality, exceptional employee experience, and alignment with organisational objectives whilst serving as a key contact for workplace-related matters.A snapshot of the role:Deliver superior customer service and maintain regular client communicationManage 2 direct reportsOversee contractor performance and assist with vendor procurement processesManage purchase orders, invoice verification, and workplace budget optimisationConduct regular safety audits and ensure regulatory complianceImplement best practice operations and oversee daily workplace functionsMaintain premises in excellent condition and provide reception supportCoordinate kitchen operations, consumables, and meeting room bookingsSupport property risk management and business continuity planningFollow escalation procedures and incident reporting protocolsEnsure compliance with JLL business conduct guidelines and proceduresWhat you will bringWe're seeking a professional with strong customer service experience who can confidently engage with stakeholders at all levels whilst maintaining excellent organisational standards. The ideal candidate will be self-motivated, adaptable, and able to work autonomously in a dynamic corporate environment.Strong customer service focus with professional yet friendly corporate presentationExcellent time management, organisational skills, and team collaboration abilitiesConfident communication with all stakeholder levels from executives to contractorsCurrent NV1 security clearance (or willingness to obtain and maintain)Problem-solving capabilities with flexibility to adapt to rapidly changing situationsWhat to expect from us:As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.Apply now with reference REQ450249Location:On-site –Melbourne, VICIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page I want to work for JLL.
