
SAP SuccessFactors HCM Lead
- Essendon, VIC
- Permanent
- Full-time
- Lead BAU support services for SAP ECC HR/Payroll during the modernisation program
- Provide timely, effective support to HR, Payroll, and Shared Services teams
- Produce and maintain functional specifications, business requirements documents, and solution designs across multiple SuccessFactors modules
- Conduct unit testing and oversee system integration testing to ensure delivery standards are met and risks are mitigated post-deployment
- Lead functional documentation efforts, ensuring knowledge is clearly captured and transferred for operational continuity.
- Execute and support delivery on change requests, enhancement projects, and annual SAP patching activities
- Play an active role in continuous improvement programs and HR system transformation initiatives
- Analyse and document both current and future-state business processes for HR, Payroll, and Shared Services
- Partner with business teams to design data structures and master data frameworks that ensure consistency across disparate platforms
- Collaborate with internal teams (HR, Payroll, IT, Safety) and external vendors
- Partner across business units in Australia, New Zealand, and Asia
- 5-10 years hands-on experience with SAP HCM/Payroll solutions
- Demonstrated functional experience in Australian SAP Payroll
- Certification in SAP Success Factors and SAP ECC Payroll (AU or NZ) modules (essential)
- Extensive experience in system implementations and IT Production Support
- Solid experience in End-to-End product lifecycle maintenance (patching, upgrades, DR etc.
- Reporting experience using BI/BO, Fiori, or HANA (advantageous)