Job DetailsAbout the companyAs a leader in the industry, this company prides themselves on providing high quality restoration services to residential and commercial customers. They have an excellent team environment with comprehensive training and opportunities for growth.About the roleThe successful candidate will commence as an on-hired employee, with hours from 8:30am-5:00pm Monday-Friday and additional overtime as required. You will have the opportunity to move into a permanent role after the successful completion of a probationary period and pre-employment checks. This role involves working closely with site supervisors - looking after all the administration aspects of claims.Duties
Inbound and outbound calls
Schedule daily bookings
Confirm and enter job details
Liaise with Project Managers and site supervisors
Complete reports, quotes and other ad hoc administrative tasks
Provide outstanding customer service and strive to achieve targets and KPIs
Skills and experience
Proven customer service experience in a fast-paced role (insurance or construction industry highly beneficial)
Strong computer skills and able to use internal systems
Great attention to detail
Organised and excellent time management skills
Motivated and proactive
Reactive to emergency works, the person will need to be able to think quickly and be flexible to changes in their day / Good decision making with competing priorities.
Ability to work independently and in a team
How to applyIf you are looking for a new opportunity, please click APPLY now.Please note, all initial interviews will be conducted via Skype/FaceTime/WhatsApp, so please ensure you have this capability before applying.
