Transmission Customer & Metering Manager

Tasmania
$121,231 per year
Permanent
Full-time

9 days ago

About the roleBand 5 - base salary from $121,231 per annum (plus super) - total package to be negotiated with preferred candidate based on skills and experienceWe're looking for a commercially savvy and detail-driven professional to lead TasNetworks' transmission customer management and metering operations-ensuring compliance, managing contracts, and building strong relationships across the energy sector.As our Transmission Customer & Metering Manager you will:

Lead the ongoing management and re-negotiation of Connection Agreements within our Transmission Connections Portfolio, while also overseeing the operational requirements and integrity of the Transmission metering system to meet customer and business needs
Ensure TasNetworks complies with its regulatory and contractual obligations for our Connection Agreements and Transmission Metering services
Manage and re-negotiate metering agreements to achieve great outcomes for TasNetworks and our customers.
Develop, review and maintain a charging methodology for TasNetworks' transmission Metering Coordinator services.
Collect and analyse customer and metering data to address concerns, anticipate needs, and improve services.
Provide monthly performance reporting encompassing customer contractual obligations, Metering Coordinator requirements, risk/issues and opportunities.
Monitor industry and technology trends, advising on opportunities.

About youYou're a strong communicator, problem-solver, and negotiator with a customer-focused mindset. You combine strong technical knowledge of energy metering with commercial acumen and a decisive approach. You will also bring:

Tertiary qualification in business, engineering, project management, or equivalent experience.
Knowledge of the National Electricity Rules, Metering Coordinator obligations, and ideally the large-scale renewable energy market.
Experience negotiating and managing commercial agreements.
Proven ability to build and maintain strong customer relationships.
Analytical skills to interpret and act on complex data.
Self-motivated, adaptable, and able to manage competing priorities.
Collaborative approach with a focus on continuous improvement.
Proficiency in SAP, SharePoint, CRM systems, and Microsoft Office.
Commitment to safety, teamwork, and trusted relationships.

What's on offerThis is a Permanent full time opportunity, offering an attractive remuneration and benefits package.At TasNetworks we want to power a bright future for our people, our community and our customers. We offer a supportive work environment where safety is at the heart of everything we do.As an “employer of choice” we offer excellent employee benefits including:

Great professional development opportunities
Flexible work arrangements
Electricity discount of 16.66% (following probationary period)
Paid volunteer days (we strive to give back to the community)
Free onsite parking (It all adds up)
Onsite gyms (plus an annual health and wellbeing rebate)
Personalised career pathways and development opportunities
All the equipment you'll need to be successful in your role

We are proud to be work180 accredited, check us out .How to applyPlease ensure you attach a cover letter outlining how your skills and experience are aligned with this role, and a current resume. For more information about this opportunity and to acquire a position description, please click .Applications close 11:59pm Sunday 14th September 2025, however, we will be reviewing applications upon receipt and may commence our recruitment process prior to the closing date.For further information about the role, please contact Liz Walker, Leader Transmission Connections- elizabeth.walker@tasnetworks.com.auTasNetworks is an Equal Opportunity employer and is committed to responding to every applicant. We encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and mature aged people.To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfil the requirements of this role. Successful applicants will undergo necessary pre-employment checks.About UsTasNetworks is Powering a Bright Future by delivering safe and sustainable essential services while maximising value for all of Tasmania.As Tasmania's provider of electricity transmission and distribution services, we are committed to providing our customers with affordable and reliable electricity, while helping Australia transition to cleaner energy sources. We have 300,000 residential, business, commercial, and industrial customers, and are committed to working with our community to make a meaningful difference to the lives of Tasmanians - through and beyond the delivery of electricity and telecommunication services.By joining TasNetworks, you will experience the difference of a company that puts customers first, values safety above all, unifies in the face of challenges, and embraces diversity and forward thinking.Together, we are powering a bright future for Tasmania.Can you see yourself living here?If you're considering a move, Tasmania's capital city, historic Hobart/nipaluna, offers an incredible setting for success in this role. Located on the picturesque river Derwent, you'll be surrounded by breathtaking world heritage wilderness areas just a short distance away. Immerse yourself in a relaxed lifestyle and have easy access to iconic destinations like Mona, Port Arthur, and the historic Hobart Waterfront. Hobart will provide a captivating backdrop to your professional journey.

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