Internal Sales and Support

Acacia Ridge, QLD
Permanent
Full-time

3 days ago

Are you a motivated and results orientated administrator with strong customer service skills and a key eye for attention to detail? If you thrive in a fast-paced environment and collaborating with key stakeholders, we want you on our team!

Hands-on sales support
Great work life balance - no weekend work required!
Career development opportunities

About UsPolyaire is an international wholesale distributor of air conditioning products, established in 1973, our head office is in Adelaide with 28 branches across Australia and over 50 years of experience. We lead the market by offering sustainable, cutting-edge AirTouch solutions that continue to revolutionise comfort in homes and businesses.At Polyaire our values shape how we work, we are all in, work smart, getting it done and cool service with a warm smile are at the forefront of everything we do. Our customers and suppliers are treated like valued partners which means working closely and openly towards sustainable solutions.About the roleWe are seeking a passionate and motivated team player to join the team as an Internal Sales and Support based in Acacia Ridge, QLD.As part of our sales operations, this role is responsible for providing support to our external sales team and ensuring smooth day-to-day customer interactions by managing quotes, orders, client communication and contributing directly to our customer satisfaction and sales success.Key Responsibilities:

Process Sales Orders, invoices and Purchase Orders
Track, manage and change orders in the system and manage customer inquiries for delivery updates
Coordinate and scheduling of transport for outgoing orders
Monitoring of overdue Orders and re-dating due dates as required
Effectively and accurately communicate relevant project information to the client, branch staff and commercial team
Ensure clients’ needs are met in a timely and cost-effective manner
Communicate ideas for improving company processes with a positive and constructive attitude, and for developing this attitude in others
Utilise your technical knowledge to commercial use and may prepare estimates and designs in accordance with sales and pricing policy
Supports PM’s and Commercial Manager in sales with quotations and general enquiries.

What will you bring to the role?

Prior experience in an Administration role.
Strong organisational skills and the ability to multitask effectively.
Customer focused and good at building interpersonal relationships.
Strong communication and time management skills.
Basic Microsoft Office skills (Excel/Work/Outlook) and data entry skills.
Ability to understand Commercial Products

Why join Polyaire?

Full training in all aspects of the business operations
Collaborative and friendly team.
Great work life balance – no weekend work required.
Opportunities for professional growth and development
Access to our employee assistance program
A supportive and collaborative work environment

If you are an enthusiastic and a driven individual with a passion for customer service and administration, we would love to hear from you, Apply Now!Please note you must be an Australian citizen or permanent resident at the time of submitting your application.

Polyaire

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