Accounting and Sourcing Coordinator

Sydney, NSW
Permanent
Full-time

2 hours ago
Apply easily

The Account and Sourcing Coordinator position is made up of administrative duties that support the department in conjunction with creating relationships with our Airline, Cruise Line and Hotel partners. The position is intended to be a path to the Account Manager role.Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Learn the client’s business and support Account Manager/Directors (s) in meeting deliverables.
Support and help prepare client communications, ranging from weekly WIP meetings.
Become knowledgeable with API technology platforms for the Account Management department.
Assist the Account Manager/Directors (s) with day-to-day items.
Maintain spreadsheets and update databases with information.
Other job duties may be assigned when needed, based on the client’s or API’s needs.
Salesforce – Enter contracts, audits
Salesforce – task force/projects/audits not airline specific
Schedule acknowledgements
Over max caps
Relocations
Minutes at Account Management meetings
New hotel and GT training/ACES training
E-invoice training
Respond to all MCC Complaints within SLA timelines
CrewCare reporting (SLA Management)
MCC Implementation – collecting RFI’s and audits
Accounts Receivable & Airline Payment Assistance
Internal audits ACES, CrewCare, SalesForce, HotelExpress
Special projects
Undertake COA analysis
Support Ground Transportation Management
Out of office contact for account managers
Set up Site inspections for our clients
Competencies
Problem Solving
Building Relationships
Strategic Thinking
Results Driven
Customer Focus
Technical Capability
Communication Proficiency

Required Skills, Education and Experience

Minimum High School Diploma
At least 1 year of travel industry experience, working closely with airlines and/or hotels, is a must
Strong computer skills, with an emphasis on Microsoft Office products, especially Excel
Exceptional verbal and written communication skills
Customer service and client relationship skills
Flexible to work after hours based on business demand
Attention to detail and the ability to produce high-quality work are a must.
Ability to understand and work with diverse cultures here and abroad.
Organised self-starter who can effectively manage workload in a fast-paced atmosphere and be able to accomplish goals.
Able to multitask and work well under strict deadlines in a fast-paced environment
Ability to positively present API in customer-facing situations.
Ability to work with and understand diverse cultures here and abroad.
An organised self-starter who can work proactively and independently.

Position Type and Expected Hours of Work
Full time, Monday through Friday, normal core business hours and as needed on nights and weekends unless otherwise specified. This is a hybrid role which requires working from the office 3 days per week (Tuesday - Thursday), WFH optional on Monday & Fridays.Supervisory Responsibility
NoneTravel Requirements
This position may require travel from time to time within APAC region.Who We AreAPI is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!Other DutiesDuties, responsibilities and activities may change at any time according to business needs.The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).Work EnvironmentThis position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.AAP/EEO StatementAccommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.Powered by JazzHR

Accommodations Plus International