Café Manager

• Lead a passionate and supportive team!

• Full time role (Monday to Friday)

• Be part of an exciting, growing brand with career progression

• Overseeing all aspects of daily café operations, including staff management, stock control, and customer service.

• Opening and closing the cafe as required, following company process.

• Managing cash handling procedures, including secure counting and reconciliation during opening and closing shifts.

• Leading, managing, and motivating the cafe team to achieve performance targets and deliver exceptional customer service.

• Recruiting, onboarding, and training new team members, ensuring they are well-versed in store processes and procedures.

• Ensuring a clean, safe, and welcoming café environment that reflects our brand values.

• Overseeing administrative tasks, including rostering, to ensure efficient store operations.

• Regularly reporting on cafe performance, operational issues, and providing feedback to the Area Manager.

• Communicating effectively with team members to ensure alignment with store goals and expectations.

• Maintaining equipment cleanliness in accordance with internal procedures and HACCP standards.

• Adhering to workplace health and safety guidelines, promoting best practices across the team.

• Minimum 2-3 years of experience in a management or supervisory role within a fast paced café or fast food restaurant environment with barista skills.

• Completion of a Food Safety Supervisor course accredited in South Australia.

• Demonstrated ability to implement and monitor food safety plans (HACCP).

• Experienced in rostering and having a strong understanding of the Fast Food Industry Award (2020).

• Strong leadership and people management skills.

• Experience in managing stock levels, ordering supplies, and conducting regular stocktakes.

• Exceptional communication and organisational abilities.

• Strong focus on delivering high-quality service in a sensitive and diverse environment like a hospital.

• Ability to generate and interpret sales, labour, and inventory reports.

• Flexibility to work across weekdays, weekends, and peak trading periods.

• Fun, inclusive, and supportive team culture.

• Access to 24/7 wellbeing support through our confidential Employee Assistance Program (EAP).

• Opportunity to grow and develop hospitality skills.

• Generous employee discounts across a range of our products and retail partners.

• Be part of a local café that values quality and community.

• Please note, only shortlisted applicants will be contacted.

WHSmith