People and Culture Manager (Retail / FMCG)

Charterhouse

  • Sydney, NSW
  • Permanent
  • Full-time
  • 17 hours ago
Permanent Full-Time
Sydney or Melbourne Based (National scope)
Attractive Package + Annual Bonus
  • Currently seeking Expressions of Interest from experienced HR and Talent leaders.
  • Design and deliver industry-leading HR and Talent strategies that support a fast-growing retail group.
  • Own workforce planning, employer brand and high-volume hiring across stores, supply chain and head office.
  • Partner with senior leaders to lift capability, culture, and compliance at scale.
About the CompanyOur client is a leading retail group with a portfolio of globally recognized brands within luxury, beauty, lifestyle and apparel. With ambitious growth plans and national expansion underway, this is an opportunity for HR leaders with proven Talent Acquisition expertise to make a direct impact on growth, capability, and culture.Role SummaryReporting to the General Manager, you will set and deliver the HR and TA roadmap. This includes designing recruitment strategies, leading high-volume hiring campaigns, and embedding HR frameworks that strengthen retention and engagement. The role suits someone who thrives in fast-paced, multi-site environments where talent is the engine of growth.Key Responsibilities
  • Talent Acquisition Leadership: Build and execute end-to-end recruitment strategies across retail stores, supply chain/DC, and head office roles.
  • HR Partnering: Act as a trusted advisor to SLT and line managers; support with org design, performance, engagement, and change management.
  • Employer Brand & Candidate Experience: Develop attraction campaigns, EVP, and onboarding programs to position the business as an employer of choice.
  • Compliance & ER/IR: Ensure modern award, WHS, and ER compliance; advise on employee relations matters.
  • Capability & L&D: Diagnose skill gaps; launch frontline leadership programs and scalable onboarding for high-volume environments.
  • Analytics & Systems: Monitor TA metrics (time-to-fill, cost-per-hire, turnover); use HRIS/ATS to optimise recruitment processes.
  • Policies: Refresh policies that balance pace with governance;
  • Culture & Retention: Drive initiatives that enhance engagement, career progression, and long-term retention of top talent.
  • Stakeholder Leadership: Partner with Country Managers, Retail/Operations, Supply Chain, and Finance to align people plans with commercial outcomes.
What You'll Bring
  • 5+ years in HR leadership and/or TA leadership, ideally within Retail, FMCG or Consumer Sectors.
  • Proven success in building and executing TA strategies, supporting both frontline operations and fast-scaling head office teams.
  • Strong HR generalist knowledge including ER/IR, compliance, and WHS.
  • Excellent stakeholder management and influencing skills at SLT level.
  • Commercial acumen with experience linking workforce planning to business performance.
  • Hands-on, proactive style with the ability to scale people and recruitment frameworks.
What's on OfferStep into a rare growth opportunity where you'll have the freedom to innovate, build, and truly leave your mark. With attractive rewards, perks, and international brand support, you'll shape people strategy on a national scale.How to Register Your InterestClick APPLY with your resume or contact Michaela at michaelal@charterhouse.com.au for a confidential discussion.
All Expressions of Interest are treated in strict confidence. Only candidates with relevant experience will be contacted.

Charterhouse

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