
Ecommerce Manager
- Sydney, NSW
- $110,000-130,000 per year
- Permanent
- Full-time
- Management of business website along with their agency, with a focus on ongoing improvements to better meet audience needs and drive engagement and customers in-store and online
- Full P&L management of the website and Online store.
- Driving sales and profitability of the Online store.
- Reporting and analysis of all main KPI’s to maximise profitability.
- Ensuring the merchandising, promotions and product availability
- Manage the website pages to ensure best practice UX.
- Oversee the Digital marketing strategy to ensure effective ROAS.
- Manage the relationship with external Digital agencies to ensure most
- Oversee the development, implementation, and ongoing improvement of the CRM strategy, aimed at enhancing customer relationships through personalised experiences.
- 5 years' experience in an eCommerce role, most favourably within a Retail or B2C environment;
- Strong commercial focus to deliver sales results;
- Strong experience across CRM & Email Marketing
- Solid understanding of eCommerce metrics and analytics data;
- Ability to draw insights and make recommendations and implement changes to online store to maximise sales, conversion rate, average order value;
- A positive, collaborative and solutions-focused attitude.