Change and Release Manager
- Canberra, ACT
- Contract
- Full-time
- Initial 12-month contract, with possible 12-month extension options
- No Award applies for this role: Rates from $120.00 per hour are offered (inclusive of superannuation and casual loading) – dependent on skills and experience.
- 8 hours per day – 40 hours per week
- Australian Citizens required due to Fed Gov Environment
- NV1 Security Clearance essential
- Location: Canberra, ACT (Hybrid work arrangements)
Our Federal Government Technology, Projects & Transformation team provide a true specialist approach to connect the best Technology Talent to the most exciting projects in the market.About the Role:
A large Federal Agency requires a Change and Release Manager to join them in support of their quality assurance and change & release services. The successful candidates will hold an ITIL 4 Foundation Certification and have experience coordinating and facilitating Technology change, release & deployment management processes and procedures.Key duties and responsibilities:
- Apply in-depth knowledge of IT service transition along with IT Infrastructure Library (ITIL).
- Lead, own and manage the Change Management process, including developing change processes and procedures as required.
- Manage the process updates and liaise with the client for improvements, enhancements and alignment to the customer processes for Change management and Release Management.
- Develop implementation plans for complex requests for change - leading assessment, risk evaluation, analysis, development, documentation, communication and implementation of changes
- Manage the development of deliverables into production environments.
- Validate release notes.
- Manage Post Implementation Reviews (PIRs) and agreed Service Improvement Plans (SIPs).
- Develop and apply change control procedures to ensure governance is adhered to throughout the lifecycle of changes.
- Manage all logged Requests for Change (RFC), using the change management toolset.
- Confirm with the client that the Change & Release Management process is fit for purpose.
- Be responsible for deployment management of deliverables to the test environment particularly guaranteeing that the external dependent items are available during the test runtime.
- Identify, evaluate and manage the adoption of appropriate change, release and deployment tools, techniques and processes (including automation).
- Validate the interfaces with all other service management processes are maintained and integrated.
- Knowledge of ITSM Process Management - Release Management, Change Management.
- Strong stakeholder management skills and an ability to influence and persuade others to work toward a common vision or goal.
- The ability to harness information and expertise to ensure support to strategic direction.
- An innovative approach to work that applies holistic thinking towards the continuous improvement of services.
- (Desirable) ITIL 4 Certifications – i.e. Specialist Create, Deliver and Support, High-Velocity IT (HVIT), Practitioner: Release Management
To apply for this position please submit your resume via the provided link on this advert. Alternatively, for a confidential discussion about this role please contact Alexsandra Zadro – Alexsandra.zadro@hudson.com – 0434 946 418For all Australian based contract and temporary roles, please note the pay rate is inclusive of mandatory 25% casual loading.