Employee Relations/HR Complex Case Management

CSIRO

  • Canberra, ACT
  • $114,219-123,605 per year
  • Permanent
  • Full-time
  • 8 days ago
Acknowledgement of CountryCSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our .Role highlights
  • Collaborate with senior leaders and diverse teams to drive positive people outcomes
  • Enjoy flexible hybrid work options supporting work-life balance
  • Join Australia's national science agency and contribute to a values-driven organisation
About CSIROAs Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.Visit for more information.The opportunityPlay a key role in resolving complex people matters at Australia's national science agency.CSIRO is seeking an experienced Employee Relations/HR Complex Case Specialist with demonstrated expertise in workplace investigations and complex case management to join the Workplace Relations team. In this role, you will manage the end-to-end process of sensitive matters, including misconduct, bullying, harassment, and discrimination.Reporting to the Case Management Manager, you will draw on your formal training in workplace investigations and HR to plan, scope, and conduct investigations that are procedurally fair, thorough, and well-documented. Your ability to analyse evidence, prepare clear investigation reports, and provide practical recommendations will be critical. Strong communication and stakeholder engagement skills will enable you to guide leaders and employees through complex resolution processes with confidence and professionalism.Experience within government or large, complex organisations will be highly regarded, as you work to uphold CSIRO's workplace standards and foster a safe, respectful and inclusive environment.Your high-level duties will include:
  • Lead and manage complex workplace investigations into misconduct, bullying, harassment, discrimination and other sensitive matters, ensuring fairness, confidentiality and alignment with CSIRO values.
  • Undertake evidence-based analysis and prepare clear findings and recommendations, providing accurate, risk-focused advice to senior management.
  • Collaborate with Centres of Excellence and key stakeholders across CSIRO to draw on subject matter expertise and support effective resolution of cases.
  • Maintain accurate records and case documentation throughout the lifecycle, ensuring timely administration, reporting, and confidential communication with all parties.
  • Support the Manager, Case Management in assessing and recommending appropriate courses of action for complex people matters.
  • Model professionalism, integrity and respect by upholding CSIRO's Code of Conduct, values, and diversity and safety commitments in all work.
Role particularsLocation and office arrangements:Canberra, Brisbane, Melbourne, Sydney, Adelaide or Hobart.
Hybrid working available. Other CSIRO locations may be considered.Salary: AU$114,219 - AU$123,605 per annum (pro rata for part-time), plus 15.4% superannuationTenure & work schedule:Indefinite/Full TimeReference: 100679As the successful candidate, you will bring:Essential criteria
  • Bachelor's degree (or equivalent experience) in Human Resource Management, Business Management, Industrial Relations, Employment Law, or a related discipline; postgraduate qualifications desirable.
  • Specialised workplace investigation qualifications and at least five years' experience conducting workplace or regulatory investigations, ideally within government or large complex organisations.
  • Proven ability to research, interpret and apply legislation, policies, and guidance in ambiguous situations, supporting management through complex and sensitive people matters.
  • Strong judgement, independence, and risk-based decision-making in handling complex cases.
  • Excellent written, verbal, and interpersonal skills, including influencing, negotiation, and managing sensitive or high-conflict situations with professionalism.
  • Commitment to confidentiality, ethical standards, and fostering respectful, collaborative workplace behaviours.
For full details about this role, and other criteria, please review the .Not sure if you meet all the criteria?While it is CSIRO policy that the successful candidate must meet all the essential criteria, there are many ways to demonstrate this. Don't let the list discourage you. If you are unsure about applying, please reach out to the contact person in the Position Description.Setting you up for successWe are committed to providing a recruitment process that is fair, equitable and accessible to everyone. We recognise that it may be helpful for us to adjust our process to make it equitable for your individual situation. Please contact wade.barker@csiro.au and let us know how we can support you.Life at CSIRO and flexible work arrangementsWe , offering a range of options for how, when and where you work. We can discuss flexible work arrangements with you during the recruitment process. CSIRO also offers a range of leave entitlements, and opportunities. To find out more, visit .Inclusion and belongingSolving Australia's greatest challenges takes a diversity of minds and lived experiences. We know diverse teams are more effective and deliver more innovative outcomes. As an equal employment opportunity organisation, we are committed to creating where people feel they belong. We recognise true diversity encompasses all ages, abilities, cultures, faiths, levels of education, genders, sexualities, diversity of thought and much more. We focus on hiring people who share our values of People First, Further Together, Making it Real and Trusted.CSIRO holds Gold Status for the Australian Workplace Equality Index for LGBTQIA+ inclusion, and a Science in Australia Gender Equity Bronze Award.EligibilityApplications for this position are open to Australian Citizens, New Zealand Citizens and Australian Permanent Residents. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.Child safetyCSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our .How to applyPlease apply online and submit a cover letter (maximum 2 pages) and CV that demonstrate your motivation and ability to meet the essential requirements of this role.Applications closeSunday 7 September 2025, 11:00pm AEST

CSIRO