Customer Service Officers-State Government

Adelaide, SA
$43.00 per hour
Temporary
Full-time

18 days ago
Apply easily

Are you looking for a change and want to work within a government team? Do you have a background in Customer Service, pick up new systems quickly and are immediately available? If you are detail oriented and thrive in a customer care environment we have the ideal opportunity!Customer Service Officer positions are available for a well known and reputable Government Department located in the CBD. Assignments up to 3-6 months are available with strong opportunities for extensions. Hourly Rate $37-$43 per hour. Hours of work Monday -Friday, between 8am and 6pm.Required Security Clearances

Working with Children Check (WWCC)
National Police Clearance (NPC) obtained within 6 months

The Role:What you will do:

High level advisory and issue resolution
High level administrative tasks duties
Provide guidance to queries
Interpret customer information
Generate and maintain appropriate records and documentation
Undertake information and records management processes, updates and reviews

Essential Experience/skills:

Experience in dealing with high volume calls
Highly developed verbal and written communication skills
Strong background in customer service
Sound knowledge of the Microsoft Windows based PC environment
Strong alpha and numerical data entry skills
Professional phone manner
Ability to problem solve and learn new technologies

Why work for Randstad?Join Randstad's community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.

We offer three pay runs per week ensuring you are always paid within the week.
Access to My Randstad portal for easy payslip access
Exclusive access to roles before we go to market
Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
Access to our employee assistance program services, including counseling services.

Our team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.How to applyClick APPLY and upload your CV in WORD format. Please also provide a copy of your Working with Children Check. For confidential enquiries please contact Michelle Lee Bradshaw at michelle.leebradshaw@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.SkillsCustomer Service, Contact Centre, Administration, Call CentreEducationSecondary School/High School

Randstad