
Learning & Development Specialist
- Sydney, NSW
- Permanent
- Full-time
- Facilitate engaging and effective in-person and virtual training sessions across all levels of the organisation
- Deliver onboarding and induction programs for Retail Managers and Support Office employees
- Serve as a subject matter expert (SME) in key areas (e.g., leadership development, compliance, systems training, etc.)
- Adapt delivery style and content to suit diverse learning audiences and modalities
- Develop instructional materials, including slide decks, facilitator guides, participant handbooks, and e-learning modules
- Tailor existing learning content to meet evolving business needs
- Collaborate with internal stakeholders to ensure content accuracy, relevance, and alignment with organizational objectives
- Partner with department heads, managers, and SMEs to assess training needs
- Translate learning needs into impactful training solutions and delivery plans
- Maintain strong relationships with stakeholders to ensure continuous learning support
- Partner with stakeholders to conduct training needs assessments and performance gap analyses
- Align training solutions with organisational objectives, employee development plans, and compliance requirements
- Implement evaluation frameworks (e.g., Kirkpatrick's Model) to assess training impact and recommend improvements
- Manage learning management systems (LMS) and other platforms to ensure optimal user experience and efficient content delivery
- Research and integrate innovative tools, technologies, and trends to enhance learning engagement
- Troubleshoot technical issues related to eLearning courses and digital training tools
- Certificate IV Training & Assessment, highly regarded
- Training delivery experience within Retail or like industry
- Minimum 2-3 years of experience delivering in-person training
- Experience designing eLearning and blended learning solutions
- Monthly culture committee events
- Central CBD location
- Pre-pay day lunches
- Birthday leave
- Competitive Salary
- One month paid parental leave
- Referral bonus scheme
- Training and development to evolve and shape your career
- Opportunity to progress across all areas of the business including Retail, Support Office and our Distribution Centre
- Treat yourself with our attractive staff discount! This can also be used for friends and family
- Access to our Employee Assistance Program & Mental Health champions