Billing Analyst

Australia
Permanent
Full-time

1 month ago

Job Description:Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.The EH WayAt Employment Hero, we're proud of our unique DNA, which we call The EH Way. * We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission

We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it's a fundamental part of how we operate, innovate, and scale
We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
We Live by Our Values - we role model our values 100% of the time
We Expect High Performance - we set a high standard and we're not satisfied with being average

This roleWe're on the lookout for a sharp, detail-oriented Billing Analyst to join our Finance team. In this role, you'll take the lead on managing end-to-end billing processes and supporting projects that level up our billing systems and customer experience.You'll thrive in this role if you bring curiosity, a knack for problem-solving, and the ability to keep pace in a fast-changing environment. If digging into data, streamlining processes, and helping things run smoother than a freshly updated spreadsheet sounds like your thing - we'd love to hear from you.This will include

Be the go-to for billing queries from both internal teams and customers
Own the end-to-end customer billing process
Run monthly billing cycles and ensure accuracy
Maintain and update our billing system - including accounts, products, subscriptions and workflows
Prepare monthly billing reports and provide insights where needed
Handle ad hoc billing and make adjustments to accounts as required
Collaborate with the broader Finance team on cross-functional projects
Support ad hoc reporting and contribute to continuous improvement initiatives

Who you areTo thrive at Employment Hero, you'll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you'll also bring

Solid understanding of billing processes and functions
A methodical and logical approach to resolving billing scenarios
2-3 years' experience in a similar role
Familiarity with Zuora or similar SaaS billing platforms
Intermediate to advanced Microsoft Excel skills (pivots, lookups, the works)
Bonus points for experience working in a high-growth tech or SaaS environment

What we can offerAt Employment Hero, we don't just talk about a better way to work - we live it. Joining Employment Hero means

You will work remotely, with the flexibility to own your time and impact
You will access cutting-edge tools to amplify your work, knowledge and outputs
You'll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
You'll own ESOP (employee share options) in one of the world's fastest-growing tech companies
You'll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that's right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Employment Hero

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