Ranger Operations Officer

• Coordinate and support daily operations of the Rangers team, including task allocation, onboarding, mentoring and performance monitoring.
• Ensure consistent and compliant service delivery by delivering training, identifying skill gaps and reinforcing operational standards.
• Interpret and apply policies, procedures and relevant legislation to guide day-to-day team activities and decision-making.
• Collaborate closely with the Team Leader – Rangers to drive team culture, performance and continuous improvement through regular coaching and feedback.
• Provide out-of-hours support and undertake occasional weekend or night duties as required to meet operational demands.

• a base salary ranging from $84,316 per annum with competency-based increments up to $99,874 per annum, plus 12% super
• 70 hour, 9 day fortnight
• training and development opportunities
• flexible work options for a healthy work/life balance
• generous employment conditions (we have too many to list -

• Certificate IV in Local Government (Regulatory Services), Government Investigations or a related qualification.
• Extensive experience supporting operational teams in a regulatory environment, including task coordination, guidance and frontline issue resolution.
• Proven ability to mentor and train staff in the application of policies, procedures and legislation, fostering compliance and confidence in service delivery.
• Skilled in developing and refining operational procedures, policies and resources to promote consistency and efficiency across teams.
• Strong knowledge of relevant legislation, with a demonstrated capacity to apply it effectively in investigations, operational decisions and customer interactions.
• Excellent communication, interpersonal and conflict resolution skills, supported by proficiency in Microsoft Office and task management systems, and a current Class C Driver’s Licence.

• Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
• The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
• Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles. We provide workplace adjustments for people with disability, and access to flexible work options.
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