The CompanyPSG is working with a renowned Managed Services Provider with extensive experience in providing advanced infrastructure solutions. This organisation prides itself on its ability to improve the manageability of their client's networks while offering continuity, reliable service and excellent customer service.The RoleWe are currently seeking a Level 3 Engineer to join the technical services team. Ideally, you will already be working in a managed services company with the understanding of a client facing environment where you thrive in the ability to build new key relationships both internally and externally with clients.A typical day at this MSP will consist of:
Providing technical support to the managed services clients via telephone, email and remote support tools
Resolving incidents assigned in a timely manner ensuring customer service and client outcomes are paramount
Working as a team to get the job done
Your SkillsIn your next role you will have the following skill set to utilise:-
Windows Desktop and Server operating systems.
MS 365/Azure Cloud
Active Directory
Microsoft Exchange
VMware and/or HyperV
Networking; Routing/Switching, VoIP, Wireless
Firewall configuration and support
Driving licence is required for this role
Apply TodayTo be considered for this role please submit your CV today by clicking the 'Apply' button or send your CV directly (ideally in a Word format) to gary@psgaus.com.au
