eCommerce Specialist (Digital Operations)
- Docklands, VIC
- Permanent
- Full-time
Work type: Permanent / Full time
Location: Support Office - DocklandsFrom humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.
- Exciting opportunity in our Online Team
- Be a part of a fast-paced, collaborative team
- Flexible hybrid role - Docklands based office & the comfort of your own home
- Execute day-to-day eCommerce strategies to increase sales and customer engagement
- Assist in and act on trade and promotional plans in line with broader eCommerce strategies
- Adhere to operational processes that ensure a smooth customer experience
- Contribute to small-scale projects that contribute to eCommerce platform's enhancements
- Monitor key performance indicators and generate reports for management review
- Analyse product performance and execute on predefined strategies that optimise sales
- Collaborate with marketing merchandise teams to achieve sales budgets
- Communicate with cross functional and external teams to achieve day-to-day execution of operational targets
- Ensure internal and supplier processes are kept up to date, participating in the improvement, adoption and iteration of process
- Respond to pricing and compliance issues across Myer Group sites promptly
- Previous experience in eCommerce or Merchandise role within the retail sector preferred
- Strong attention to detail and time management skills with the ability to manage multiple tasks simultaneously
- A strong team player who is able to work collaboratively with both internal and external teams
- Customer driven with a strong service focus
- Ability to work within a fast-paced environment
- Experience in eCommerce platforms, PIMs or search and merchandising tools
- Experience using Microsoft Office Suite - particularly in Microsoft Excel
- Generous team member discounts on all Myer products, including team-member exclusive discounts.
- Access to lifestyle leave and volunteer leave - arrange work around your life, not life around work.
- A supportive leadership and team network to set you up for success.
- Career growth and succession opportunities across the business.