Escalation Engineer (EM), AWS Support
Amazon
- Sydney, NSW
- Permanent
- Full-time
- 5+ years of experience in technical operations or support focused on cloud infrastructure
- Tertiary qualification/Bachelor's Degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field (or 6+ years of relevant work experience)PREFERRED QUALIFICATIONS- Candidates that have been most successful after joining our team have demonstrated capabilities in one or more of the following areas:
- Excellent written and oral English communication skills
- Familiarity operating or designing distributed architectures with the ability to correlate system behaviours based on known inter-dependencies
- Experience creating or designing cloud application architectures with a focus on high availability
- Industry specific certification(s) such as the AWS SysOps Administrator certification
- Experience with the creation and usage of JavaScript, Powershell, and/or BASH scripting
- Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders to facilitate real-time decision makingAcknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.