
Alpha Change Manager, AVP
- Sydney, NSW
- Permanent
- Full-time
- In this dynamic client-facing role, you will play a pivotal part in interpreting client requirements, orchestrating the design and delivery of tailored solutions (operational processes as well as system functionality).
- Conduct thorough impact assessments to evaluate the effects of proposed changes on processes, and technology. Ensuring stakeholders are informed, engaged, and prepared for change.
- Drive the end-to-end lifecycle of operational change projects, from initial scoping, requirements elicitation, and solution design through implementation, go-live, and post-launch optimization.
- Engage directly with external stakeholders to develop a comprehensive understanding of business goals, operational challenges, and evolving priorities.
- Work alongside cross-functional teams to share innovative approaches, establish best practices, and enhance team capabilities for successful client projects
- Creating and managing project plans and timelines
- Organize and conduct project status meetings, including communicating status to internal and external stakeholders
- Strong problem solving and analytical skills
- Project/ Change management skills
- Proven track record in managing and delivering operational change projects
- Ideally with a deep understanding of business processes, system and data flows,
- Experience with front/ middle office services
- Ability to work in a fast-paced, deadline orientated, globally structured team-based environment
- Superior written and verbal communication skills
- Bachelor’s degree or above
- 5+ years of financial industry experience across middle office systems, services and data domains
- Prior experience with client conversions or change management in the financial industry
- Experience of writing and reviewing business specifications
- The role is part of a global team and as such fluent spoken and written English is required