THE OPPORTUNITYWe are seeking a Sales Consultant/Office Manager to oversee the daily operations of our client's brand new 600-unit self storage facility in Abbotsford. No previous self-storage experience is necessary as full initial training will be given at our client's flagship facility in Moorabbin. This exciting and rewarding role would suit a switched-on go-getter who loves dealing with people and relishes the satisfaction of growing their client base.WHAT WE OFFERSecure long-term employment with a successful and growing businessA generous salary and very pleasant working conditionsThe support of a small, friendly, dedicated teamFull training and opportunities for ongoing growth and advancementFree onsite parkingWHAT YOUR DAY WILL LOOK LIKEHours are from 0830-1700 Mon-Fri and you will report to the Financial Controller. Drawing on your excellent customer service, admin and sales skills you will be responsible for:-responding to the needs of existing customershandling all telephone, email and walk-in enquiriesliaising with customers and helping them satisfy their self-storage needssigning up customers, taking payments and updating customer recordsensuring customer loyalty by offering exceptional follow-up service and supporttaking an active interest in securing new customersbeing the face of the business by delivering friendly, flawless, customer care.OUR IDEAL CANDIDATE:-To be successful in this role you will need a range of practical skills and experience including:-fast accurate typingflawless written and spoken Englisha clear, confident telephone mannerstrong admin and computer skills including proficiency in Microsoft Officeexperience in (or an aptitude to learn/use/update) our CRM softwarealthough by no means essential, a background in real estate or property will be very highly regarded.As well as the above, we are looking for a number of "soft" skills that will set you apart. Thus you are:-someone who likes to learn and take ownershipteam-orientated with a strong sense of responsibilitysomeone with common sense, resourcefulness and initiativesomeone who displays a strong attention to detailan empathetic “people person” who prides yourself on delivering high quality customer caresomeone with good problem solving and conflict resolution skills.
