Email Support Representative

Australia
$9,600 per month
Permanent
Full-time

17 days ago

Venture Smarter was founded by experts in law, finance, and strategy who saw a need for a more holistic approach to business consultancy. United by core values of innovation, integrity, and impact, we offer a 360-degree suite of solutions tailored to each client's needs. Over the years, we've successfully guided businesses through growth, market transitions, and legal complexities. As we look to the future, we're excited to continue being the catalyst that propels businesses to new heights. Join us in venturing smarter. Our mission is to be the driving force behind your business success. We offer specialized consultancy services that address your legal and business challenges, propelling you towards a future of limitless opportunities. By integrating innovation, integrity, and impact into our approach, we create tailored solutions that not only solve immediate issues but also position you for long-term growth. We're not just consultants; we're your partners in navigating the complex landscape of business evolution.The RoleCompany: Venture SmarterLocation: Work From Home (Remote)Employment Type: Full-TimeSalary: $800 – USD 1,000 per month (depending on experience)Role Overview:We are seeking a detail-oriented and empathetic Email Support Representative to join our customer service team. Your primary responsibility will be to handle customer inquiries via email, ensuring timely, accurate, and professional responses.Key Responsibilities:

Respond to customer emails promptly and professionally
Provide accurate information and solutions to customer inquiries
Escalate complex issues to the appropriate department when necessary
Maintain records of customer interactions and resolutions
Follow company guidelines and maintain a high standard of service

Benefits:

Competitive monthly salary
Flexible work schedule within set hours
Fully remote position
Opportunities for training and career advancement

Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you’ll know we’re the place to be.Ideal ProfileQualifications:

Excellent written communication skills in English
Strong attention to detail and organizational skills
Ability to work independently and manage time effectively
Previous customer service or email support experience preferred
Reliable internet connection and a quiet workspace

What's on Offer?

Flexible working options
Opportunity to make a positive impact
Work alongside & learn from best in class talent

Venture Smarter

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