You are ready to drive the success through projects and assurance and operational activitiesWe are driving enhancements to business practices and processes!12-month fixed term opportunityRetail Banking Services (RBS) area are the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes.See yourself in our teamAs part of Consumer Finance, a function for the Retail Bank, we are responsible to work based on the Assurance framework that adheres to Remediation principles and necessary regulatory standards.Here, we drive enhancements to business practices and processes by sustaining a focus on controls and customer advocacy to deliver better outcomes for our customers, shareholders and the community.In this roleYou will be working in the Assurance Team & support one of the critical areas within RBA Remediation. You will be responsible for assurance activities including data testing, quality control of data files and reporting issues.Other responsibilities will include:Analysing business requirements, creating and documenting steps to validate requirements and derive acceptance criteria, including using Microsoft Excel whilst providing feedback on test resultsValidating the impacted customers based on acceptance criteriaConstantly thinking outside the box for testing business requirementsPerforming issue tracking – recording and following-up to resolutionProvide daily project status reports and participate in project meeting, where requiredConstantly communicating with internal stakeholders regarding Remediation projectsIdentifying and escalating issues whilst meeting deadlines and achieving KPIsCompleting administration tasks and maintaining project related trackers in line with the Standard Operating Procedures and supporting the effective delivery of our remediation projectsWe’re interested in hearing from people who haveProficient knowledge of Microsoft Word, Excel and PowerPointBasic technical skills and knowledge base in the Assurance space with knowledge of the Retail BankGood organisational skills with the ability to work independently as well as collaborate in a team environmentGood analytical skills and attention to detailIs a fast learner and use best judgement when requiredBasic understanding of the Banking products will be desirablePride themselves on their strong time management skills meeting deadlines and KPIsAdaptable to new methodologies, tools and frameworkWorking with usWe support our people with the flexibility to balance where work is done with at least half their time connecting in our CBA Eveleigh office.If this sounds like you, apply now!If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 17/09/2025
