
Senior Business Analyst, Portfolio Management
- Australia
- Permanent
- Full-time
- Define Business Problems & Requirements: Lead the investigation of business problems, gathering technical and non-technical information to define detailed business and technical requirements.
- Elicit and Document Stakeholder Needs: Identify stakeholders and facilitate workshops to capture, validate, and document business needs, priorities, use cases, and system requirements.
- Requirements Traceability & Quality Assurance: Ensure strong traceability between business/technical requirements through development and testing, supporting defect investigation and test documentation in collaboration with QA and PMs.
- Process & System Analysis : Analyse data, impacted systems, and customer experiences to validate requirements, identify change points, and drive process improvement opportunities.
- Business Process Modelling & Creative Problem Solving: Model processes and apply creative thinking to solve business challenges, ensuring clear and concise documentation of outcomes.
- Team Leadership & Mentorship: Provide coaching and guidance to team members on complex issues, fostering long-term capability growth and adherence to best-practice BA methodologies.
- Stakeholder Engagement & Communication: Build strong, professional relationships with cross-functional teams and senior stakeholders, demonstrating leadership in facilitation, collaboration, and communication.
- RAID & Reporting Management: Lead RAID (Risks, Assumptions, Issues, Dependencies) management practices and support decision-making with impactful dashboards, reports, and insights.
- 5+ years experience as a Technical Business Analyst covering both Business Requirements and Technical Requirements
- Strong background in both business and technical requirements gathering
- Experience in Agile environments and project delivery frameworks
- Proficiency in tools like JIRA, ServiceNow, SharePoint, and Microsoft 365 suite
- Skilled in stakeholder management and presenting to senior leadership
- Strong analytical, documentation, and facilitation skills
- Familiarity with project management fundamentals
- A team-first mindset and ability to thrive in ambiguity
- Experience writing procedures and documenting processes.
- Strong testing exposure would be highly advantageous
- FlexiWorks - enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and Microsoft!
- Novated Car Leasing