ASO6 Claims Manager
- Adelaide, SA
- $66.00 per hour
- Contract
- Full-time
- Injury Management & Return to Work Focus
- Legislative & Regulatory Experience required
- ASO6, 3-6 mth Contract
- Manage and resolve claims and compensation related issues through responsible participation in grievance and dispute resolution.
- Represent the Agency on legal and compensation matters within delegation of authority, with particular respect to negotiation and representation at the SA Employment Tribunal and with claimants and their representatives, ensuring the timely and cost-effective resolution of disputes.
- Deliver prompt, efficient, cost effective and equitable claims and compensation services, including consultancy, claim determinations, monitoring and approval of costs inclusive of treatment and income maintenance, negotiation and resolution of disputes, to DCP, which meet all legislative requirements and accreditation standards.
- Develop and maintain best practice and innovative approaches to claims and compensation, which ensures equity, diversity and individual needs of the injured worker are considered and reduces the impact of work-related injury to the individual and the organisation.
- Review and prepare reports to ensure opportunities for improvement are identified and actioned with a focus of continuous improvement and best practice.
- Contribute to the implementation of IM plans, program and strategies which support the strategic priorities of the Agency.
- Demonstrated knowledge of injury management legislation, regulations, standards, policies and practices, with familiarity across other state and national frameworks desirable.
- Demonstrated ability to work collaboratively with multiple stakeholders such as employees, managers, medical professionals and insurers.
- Exceptional time management and organisational skills with a proactive mindset and excellent attention to detail.