
Technical Business Analyst
- Melbourne, VIC
- Permanent
- Full-time
- Permanent Contract
- Located in Melbourne
- Close Tight-Knit Culture Driven Team
- Strong Retail Background
- Relevant Experience in the Field
- Lead requirement gathering sessions with cross-functional business stakeholders to understand needs and identify system enhancements.
- Design scalable and effective technical solutions that align with business goals, leveraging expertise in Pronto ERP and Koerber WMS.
- Translate business requirements into functional and technical specifications for development and implementation.
- Serve as a key liaison between business users, developers, and vendors to ensure successful solution delivery.
- Develop and maintain high-quality documentation, including technical specifications, user guides, and knowledge base articles for subject matter experts (SMEs) and end users.
- Support system administration activities, including configuration, permissions management, and patching for ERP and WMS systems.
- Act as a senior escalation point for system support issues, coordinating resolution efforts across IT and vendor teams.
- Weekly Pay
- No payrolling processing fees
- Upskilling opportunities and training discounts
- Consultant gatherings events
- Akkodis SME meet ups/information sessions
- EAP Support Program
- Dedicated Account Management Support Team