Guest Relations

PKL Recruitment

  • Australia
  • Permanent
  • Full-time
  • 24 days ago
Working within a supportive team environment, you will be the face of this prestigious leading global financial services companyAbout the roleThe primary function of this role is to deliver an unparalleled workplace experience as a cultural ambassador of the company, community advocate and service leader. The guest relations team is the first point of engagement with VIP clientele, creating a warm, supportive atmosphere that enhances the workplace experience in both front-of-house and heart-of-house.The role involves;
  • Working in a fast-paced concierge reception space, where you pride yourself on getting to know their clientele so that you can provide a bespoke and best in class experience.
  • Register clients & employees using a designated site access management system
  • Assist with administrative tasks as per the request from the client
  • Recognise VIP's, guests and building staff and use their names wherever possible
  • Provide a service level beyond the client's expectations 'to go above and beyond'
Your Skills, Knowledge & Attributes:
  • Enjoy being a team member of a prestigious employer
  • Experience in either five star hotels, flight attendant/air hostess/steward, events, corporate hospitality
  • Solutions driven with a positive 'can do attitude'
  • Discretion and confidentiality and the ability to build a high level of trust
  • Takes pride in having immaculate presentation
The Perks:
  • A welcoming and thorough induction and training provided
  • Lots of staff social functions
  • Career progression

PKL Recruitment