Support Coordinator (Customer Service)

Melbourne, VIC
Permanent
Full-time

28 days ago
Apply easily

Engagement & Support Coordinator
📍 Brooklyn VIC
💰 $85K including super
🕒 Full-time, PermanentWe’re working with a well-established national business that’s looking for a down-to-earth and highly organised Engagement & Support Coordinator to join their growing team in Brooklyn. This is a key role supporting international workers through the PALM Scheme (Pacific Australia Labour Mobility), helping them settle into life and work here in Australia.⸻What’s the role about?
You’ll be the go-to person for new arrivals—helping them with everything from accommodation and transport to banking, shopping and general wellbeing. You’ll also work closely with internal teams, the Pacific Labour Facility, and external stakeholders to keep things running smoothly and compliantly.⸻What we’re looking for:

Someone calm, compassionate and great with people
A strong admin or coordination background
Comfortable juggling multiple priorities in a fast-paced environment
Ideally, someone who understands the PALM Scheme or offshore recruitment (but not essential)

⸻Perks:

$85K INCLUDING super
Monday to Friday 8am till 4pm
Company car during business hours
Discounts on meat and retail products
Health insurance perks
Supportive team with plenty of variety in your day

⸻If you’re someone who genuinely cares about people and wants to make a real difference, I’d love to chat. Apply now or get in touch if you’d like more info.Bonnie.cauchi@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.Skillsengagement coordinator, wellbeing coordinator, support officer, administration, admin, welfare, customer service, compliance, admin clerk, supportEducationSecondary School/High School

Randstad