Administrative and Customer Support Officer

Tasmanian Government

  • Hobart, TAS
  • $74,783-80,835 per year
  • Permanent
  • Full-time
  • 8 days ago
We are a diverse and inclusive workplace that understands the importance of flexibility. Talk to us about what flexibility may look like for you.Duties
  • Provide professional guidance and support to customers as the first point of contact relating to a variety of telephone and email enquiries, including triaging issues, escalating challenging calls and responding to straightforward written enquiries.
  • Ensure the timely progression of various workflows by using departmental software effectively and in line with relevant processes.
  • Log reported road maintenance, bridge and traffic signals issues in the department's Maintenance Information Management System for action, including escalating calls to contractors.
  • Provide administrative support such as booking training and travel, purchasing of catering and other supplies.
  • Facilitate a smooth onboarding and exit process for employees by performing activities under the Transport Group's induction and separation process.
Desirable Requirements
  • Current Driver's Licence
Download the Statement of Duties and Associated DocumentsFor more information Name: Mandy Keygan
Position: Acting Team Leader Administrative and Customer Support
Email: mandy.keygan@stategrowth.tas.gov.au
Phone: +61 3 6166 3355How to applyTo apply, please provide a one- to two-page document outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.Online applications are preferred, please click the blue Apply Now button.-or-Complete the following application form and email your application to us at

Tasmanian Government