Customer Service Officer

Port Melbourne, VIC
$34.00-36.00 per hour
Temporary
Full-time

13 days ago

Job Description:About the CompanyOur client is one of the leading suppliers in certain commercial equipment. Sitting on over 40 years of success, they are continuing to see an increase in demand and grow, and so are looking for a Customer Support and Administration whiz to join their operations.About the RoleWorking within a nationwide team of 9, this role will provide efficient and effective assistance when processing B2B orders in the system (Salesforce & Microsoft Dynamics 365 Business Central) and assisting to customer enquiries regarding their orders. This role is 50% phones based, 50% database management.DutiesSome of your duties & responsibilities will include:

Provide exceptional customer service when processing orders and dealing with customer enquiries
Process customer orders via Salesforce and Business Central
Ensure appropriate response to customer requests, queries, complaints, or issues
Liaise with other parts of the business (e.g., warehouse & finance) to keep customers updated on any changes to the expected arrival of their goods

Skills & ExperienceTo be a successful candidate you must have:

Previous experience working in a high-volume Customer + Administration support role (phones and email)
Previous experience with processing orders - highly desirable
Previous experience with Salesforce and/or MS Dynamics 365 Business Central - highly desirable
Be immediately available to start!

Culture & Benefits

Fun, fast paced place to work
Gorgeous newly renovated office
Free parking on site!
Hybrid model offered once trained

Apply TodayPlease send your resume by clicking on the apply button.Learn more about our Melbourne recruitment services:Job Reference No: 06810-0013284549KBBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Robert Half

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