Assessing Support Officer

Brisbane, QLD
$60,000 per year
Permanent
Full-time

1 month ago

Assessing Support Officer - Insurance AdministrationOrmiston, Brisbane | $60,000 pa + Super | Full Time, Onsite | Free ParkingAre you detail-obsessed with a knack for organisation and clear communication? Looking for a stable, full-time role where your accuracy and admin skills really matter? We’re on the lookout for a motivated Assessing Support Officer to join our tight-knit team in Ormiston.About the RoleYou’ll be the final check before our assessment reports reach insurers — reviewing, compiling, and submitting reports with precision. It’s a behind-the-scenes role that plays a front-line part in ensuring accurate and timely communication with insurers. You'll manage follow-ups, attachments, and uploads, and liaise with stakeholders to clarify and confirm key information.What You’ll Be Doing

Review assessment reports for errors, missing details, and attachments
Compile supporting documentation (images, quotes, estimates, etc.)
Upload reports to insurer platforms or send via email
Make follow-up calls to verify report details as needed
Set tasks and reminders to ensure report progression
Ensure reports are submitted within 24 hours of receipt into your worklist

What You’ll Bring

Excellent written and verbal communication skills
High attention to detail — you spot typos and inconsistencies easily
Confidence using digital systems and data entry tools
Ability to manage time and prioritise a busy workflow
A team mindset with the ability to work independently
Comfortable following processes and adapting to procedural changes

Why Join Us?

Friendly, supportive team culture
Free onsite parking
Work locally in Ormiston — no city commute!
Stability and consistency in a full-time office-based role
Be part of a business that values accuracy, communication, and great admin

Ready to bring order to our report review process? Apply now with your resume – we’d love to hear from you!At Fuse, we specialise in recruitment for the insurance and wealth management industries and actively source for a broad range of established clients. If you are an insurance or finance professional looking for your next opportunity, we'd love to hear from you!If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!#SCR-caitlin-holder
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